In June, 2011 Metaphrasis contributed an article on shifting care delivery models to Chicago Hospital News. Here is an excerpt:
“In the medical world, language barriers create problems for both patients and providers. For patients, language and communication influence how and if Limited-English-Proficient (LEP) patients access and experience health care. Because of language barriers, LEP patients often encounter basic problems such as lack of awareness of existing services, how to access them as well as inadequate communication with health care providers.”