Over the Phone Interpreter

While in-person interpretation may be the best solution when an interpreter is needed because of the human touch, there are situations that call for more flexibility. In-person interpreters can certainly be scheduled to arrive on-site, but if one is needed unexpectedly; you will not be able to get an interpreter fast enough.  In these situations, one effective alternative is to use an over the phone interpreter.

At Metaphrasis, we offer telephone interpretation services that provide you with a professional over the phone interpreter whenever you need one.  We work with a large network of over the phone interpreters who can provide phone translation in various settings and in many different languages.

We also provide video remote interpretation services for Zoom calls and other video communication platforms.

Our on-demand telephone interpreter services are available 24 hours a day, 7 days a week.

Professional Phone Translation Services

Metaphrasis works with corporations, institutions, healthcare professionals, legal professionals, government agencies, and more throughout Chicago, IL and across the nation to provide accurate interpreter services.  Our interpreters are trained to provide accurate, meaning for meaning interpretations over the phone, including calls that address the public, customer service calls, and many other types.

Our over the phone interpreters both here in Chicago, IL and around the country provide more than just than word for word translations.  They will pay close attention to what is being said and provide an accurate translation while taking context and cultural nuances into account.  Our interpreters will also have an understanding of the terminology used in your field or industry.  We can cover just about any language needed and ensure that nothing is lost in translation

You can expect the following from our telephone interpretation services:

• Telephonic interpreters available 24 hours a day, 7 days a week
• Interpreters ready to connect live with no additional equipment needed
• Quick connection to an interpreter when you need it
• Interpreters available for just about any language
• Full security of your data

Customized Phone Interpretation Services

We provide language assistance to numerous companies and individuals to effectively communicate through our phone interpretation services. Be part of our satisfied clientele by calling today! We will evaluate your needs and give our recommendation for your particular case.

We offer a one-time service or a dedicated one-time set up service with your own toll-free number for ongoing usage. We create a special access code assigned only for your organization to maintain control of the usage and you only pay for the time and languages used monthly.

Whether you need a phone interpreter for a business conference call, a parent-teacher school meeting, or to discuss a claim, we can help you communicate well and bridge the language barriers to solve your communication process fast and hassle-free.

How to Create a Phone Interpreting account?

Call us to discuss your organization’s needs and one of our language experts will explain the process and collect the information needed to set up your account tailored to your needs.

After the account is set up you can call the toll-free number at any time and use your code to be connected with an interpreter in the language needed. Once connected with an interpreter, the conversation carries on just as though you were talking directly to your customer, with pauses to allow for the translation in between.

With access to the language you need right at your fingertips, you will support and assist people that may otherwise go without your help. Our company ensures that the information disclosed remains strictly confidential and that interpretation will be performed professionally and following best practices.

Fast Access to Over the Phone Interpreter Services

Having access to effective over the phone interpreters 24 hours a day can drastically improve your customer service and communication within a global market.

If you are interested in phone translation services for your business or institution, contact Metaphrasis to learn more about the telephone interpreting services we offer.  You can reach us by calling (815) 464-1423 or by Request A Quote.